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  3. Chargeback Management

Chargeback Management

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  • Chargeback Process & Life-Cycle
  • Communicating Chargebacks with Customers and End-users
  • Card Scheme Monitoring Programs Explained
  • Chargeback Remedy Requirements
  • Basic Chargeback Fees and Additional Costs
  • What are Chargeback Reason Codes and what do they mean?
  • Chargeback Reason Codes
  • Why have I received a Chargeback, and what can I do to prevent them?
  • The Four Phases of a Chargeback
  • What is a Chargeback?
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